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Petal Purity Milk Cleanser

Petal Purity Milk Cleanser

118 reviews

Regular price $18.00
Regular price Sale price $18.00
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natural, ecocert, vegan, cruelty free, sustainable

A gentle, botanical milk cleanser that removes makeup, dirt, and impurities while nourishing and soothing your skin. Infused with lavender, geranium, and silky plant oils, it supports skin’s natural balance without stripping moisture.

Why You’ll Love It

  • Deep cleansing without dryness — milk texture dissolves impurities while preserving hydration

  • Calming botanicals — lavender + geranium hydrosols soothe sensitive skin

  • Rich in plant oils — coconut, almond, and other oils help nourish and protect

  • Clean, natural formula — ECOCERT, no synthetic fragrance or harsh detergents

  • Versatile use — suitable for normal to dry skin, morning or night routines

Hero Ingredients & Benefits

  • Lavender & Geranium Essential Oils — calming, balancing, floral aroma

  • Coconut Oil — gentle cleanser with moisturizing fatty acids

  • Sweet Almond Oil — softens skin, rich in vitamins E & A

  • Plant-based milky base — creamy texture that lathers softly, melts into skin

Who It’s For

  • Dry, normal, or sensitive skin types

  • People who dislike “tight” feelings after cleansing

  • Users who wear makeup or sunscreen and need a gentle but effective cleanser

  • Anyone wanting a clean, skin-loving formula with botanical benefits

FAQ

Q: Will this cleanser leave my skin tight or stripped?
A: No — its milk formula and oils preserve lipid balance, leaving skin soft and comfortable.

Q: Can it remove waterproof makeup?
A: It handles light to medium makeup well. For heavy waterproof products, use with our gentle Makeup Remover Sponge.

Q: Is it suitable for very sensitive skin?
A: Yes — with soothing botanicals and no synthetic fragrance. If your skin is extremely reactive, patch test first.

Q: How much do I use?
A: Use a small amount (about a pea-to-almond size) — a little goes a long way with this rich formula.

HERO INGREDIENTS

Coconut Oil Almond Oil Lavender Essential Oil Geranium Essential Oil

Full Ingredient List

Water, sweet almond oil*, virgin coconut oil*, cetearyl alcohol, stearic acid, glycerin, sodium cetearyl sulfate, lavender essential oil*, geranium essential oil, tocopherol, sodium anisate, sodium levulinate, glyceryl caprylate.
*certified organic

How To Use

Apply to dry or damp skin using fingertips. Massage gently in circular motions to dissolve makeup and daily grime. Rinse thoroughly with lukewarm water. Follow with toner, serum, or cream. Use morning and evening.

Size

100 ml / 3.3 fl oz, 250 ml / 8 fl oz

Aromatic Profile

Soft floral (lavender + geranium)

Packaging

Glass bottle with pump (100 ml size in paper box)

pH

5.5 (balanced for skin)

Shipping & Return Policy

  • Free shipping on orders $70+ to Canadian provinces and the U.S.

  • Flat rate shipping of $10 on orders under $70

  • Free local pickup available at our Kitchener HQ

  • Orders ship within 1–3 business days

  • 1 day for orders local to Kitchener, Waterloo, Cambridge, and Guelph
  • Delivery usually takes 2–6 business days in Canada, 5–9 business days in the U.S.

  • Carriers: UPS or Canada Post (PO boxes ship via Canada Post)

  • 30-day return policy on unopened items (refund); gently used products may be exchanged or refunded

Shipping Rates

Destination / Customer Order Total Shipping Cost
Canada & U.S. $70+ Free
Canada &  U.S. Under $70 $10
Local Pickup (Kitchener HQ) Free

Electronic gift cards do not count toward the free shipping threshold.


Order Processing & Tracking

  • Orders ship within 1–3 business days (Monday to Friday).

  • You’ll receive an order confirmation email, followed by a tracking email when your order ships.

  • Choosing Local Pickup? We’ll email you when your order is ready for pickup at our Kitchener HQ.

Note: Seasonal carrier delays may occur, especially during peak periods.


Estimated Delivery Times

  • Kitchener, Waterloo, Cambridge, and Guelph: same day delivery
  • Canada: 2–6 business days after shipment

  • United States: 5–9 business days after shipment

Carriers & PO Boxes

  • Orders ship via Crown Courier (local), UPS or Canada Post.

  • PO boxes ship via Canada Post. Please include a phone number with PO box addresses.

  • If delivery can’t be completed, carriers may redirect the parcel to a secure location or post office.

  • Unclaimed parcels returned to us can be resent for $10.

Customs & Duties (U.S.)

  • U.S. orders may be subject to customs inspection or duties.

  • Duties and taxes are the responsibility of the recipient.

  • Shipping refunds are not issued for customs-related delays.

International Shipping

  • At this time, we only ship within North America.


Damaged or Missing Items

If your order arrives damaged or something is missing:

  1. Take a photo of the parcel and affected items (be careful with glass).

  2. Email hello@cocoonapothecary.com with your order number and photos.

  3. We’ll take care of it right away.


Returns & Exchanges

Our 30-Day Policy

  • Unopened items: Return within 30 days for a full refund.

  • Gently used items: Return within 30 days for an exchange or refund after inspection.

  • After 30 days: All sales are final.

  • Accessories: Final sale.

  • Persephone Eau de Parfum: Final sale (no returns or exchanges).

Original shipping fees are non-refundable. Return shipping is paid by the customer. Please include a tracking number with your return.

How to Start a Return

Before sending anything back, email hello@cocoonapothecary.com with:

  • Your order number

  • The item(s) you’re returning

  • The reason for the return

We’ll reply with next steps. Once we receive and inspect your return, we’ll issue a refund or store credit and send you a confirmation email. Banks may take up to 7 business days to process the refund.


Order Changes & Fraud Prevention

  • Orders can’t be canceled or modified after shipping.

  • If an order appears suspicious, we’ll place it on hold and contact you.

  • If we don’t hear back within 2 business days, the order will be canceled.


Contact Us

Questions or concerns? We’re here to help:
📧 hello@cocoonapothecary.com
📞 (800) 920-0754
📍 72 St. Leger St. Unit 2B, Kitchener, ON
🕘 Mon–Fri 9–5 | Sat 10–4

Bottle Return

At Cocoon Apothecary, we are deeply committed to reducing waste and promoting sustainability. Our Bottle Return Program is designed to give our packaging a second life, minimize environmental impact, and reward you for participating in this eco-friendly initiative. By returning your empty bottles, you help us create a circular system that reduces waste and keeps materials in use for as long as possible.

How the Program Works

1. Return & Earn: For every bottle you return, you’ll receive a $0.75 credit towards your next Cocoon purchase. It’s our way of saying thank you for helping us reduce waste.

2. Where to Return:
- In-Store: Bring your empty bottles to our HQ store or spa in Kitchener, Ontario.
- Retail Partners: You can also return bottles to our retail partners:

Eco Den (Mount Forest)
Holistic Nutrition (Waterloo)
Truth Beauty (Waterloo)

3. Shipping Returns:
If you’re not local, we offer a convenient shipping option. Email us at hello@cocoonapothecary.com to request a shipping label. To reduce our carbon footprint, we ask that you collect a minimum of 10 bottles before sending them back.

What We Do with Returned Bottles

Reuse and Recycle: Bottles that can be cleaned and sterilized are reused, while any packaging that cannot be reused is sent to PACT, an organization that specializes in responsibly recycling cosmetic packaging.

Eco-Friendly Practices: We’re committed to ensuring that all returned packaging is processed in the most sustainable way possible, contributing to a circular economy and minimizing waste.

Why Participate

By participating in our Bottle Return Program, you’re actively contributing to a more sustainable future. Your efforts help us:

- Reduce Waste: Keeping packaging out of landfills and in circulation.
- Lower Our Carbon Footprint: By reusing materials, we reduce the need for new resources and the environmental impact associated with production.
- Support a Greener Planet: Together, we can make a difference by choosing eco-friendly practices.

Join the Movement

Be a part of our commitment to sustainability and take advantage of our Bottle Return Program. Let’s work together to reduce waste, promote recycling, and make skincare that’s as kind to the planet as it is to your skin.

Ready to Get Started?

Return your empty bottles today and receive credit towards your next purchase. For questions or to request a shipping label, contact us at hello@cocoonapothecary.com.

View full details

Reviews

Customer Reviews
4.9 Based on 119 Reviews
5 ★
93% 
111
4 ★
6% 
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Filter Reviews:
JL
01/23/2025
Jessica L.
Canada Canada

Beautiful Moisturizing Facewash

Really love this stuff and will buy again. My skin soaks in the moisture and feels so soft after use.

RA
01/09/2025
Regina A.
Canada Canada

Fist Time User

I love the products and I am hooked for repeats! Also appreciated the assistance by your representative, so knowledgeable and personal! Thank you so much!

VV
12/10/2024
Veronica V.
Canada Canada

My fav!

Cocoon has been my go-to, natural, refreshing and moisturizing cleanser since I was introduced to the company a number of years ago. I use the entire product line and wouldn’t use any other. Love that it’s made close to home as well!

NS
09/24/2024
Nicolina S.
Canada Canada

Lovely

It's rather rich, a little goes a long way.

JS
06/11/2024
Jacqueline S.
Canada Canada

Still love it.

Love the feel and the smell. I have very, very dry skin, so I love that my skin feels clean without feeling stripped of oils.

JK
06/04/2024
Janet K.
Canada Canada

Excellent , customer service was great at resolving a delivery problem . Love your products!

AB
04/04/2024
Allison B.
Canada Canada

Great Product

Love using this cleanser. Gentle enough for my sensitive skin

MR
04/02/2024
Marie-claude R.
Canada Canada

Petal Purity Milk Cleanser

I buy this product often and I like it.

AW
03/20/2024
Audrey W.
Canada Canada

Petal Purity Milk Cleanser

I love the way this smells! So gentle on my sensitive skin and leaves my face feeling very soft.

A Cocoon Apothecary Customer
RP
02/05/2024
Rosslyn P.
Canada Canada

Light cleanser

I love this fresh, light facial cleanser for the winter months. It doesn’t feel heavy, and my face feels clean after use, without feeling dry. It is perfect for my combination type skin. I will purchase again, and I recommend it. I also appreciate the natural, and environmentally friendly ingredients. I Love Cocoon Apothecary!��☺️

KL
01/22/2024
Karen L.
Canada Canada

Love this cleanser

I have been using this product for a few years now and i refuse to use anything else on my face. It gently cleans my face and feels so soft after. Love all the products!

LA
01/05/2024
Lori A.
Canada Canada

Perfect cream cleanser

I don't usually go for cream cleansers because I find them too heavy but this stuff is just right. My skin is moisturized and gently cleansed. I really appreciate that I don't necessarily have to moisturize my face after washing it.

A
12/17/2023
Audrey SVG verified by SHOP
Canada Canada

I love the smell of this product and it is so gentle

RL
09/28/2023
Rosella L.
Canada Canada

Love these products

Have been using Cocoon facial cleansers and creams for years and love them all!

A Cocoon Apothecary Customer
LS
07/07/2023
Leisha S.
Canada Canada

Love love love this!

I absolutely love this milk cleanser. The scent is amazing and creates an amazing experience. My skin feels so good after using. It makes me want to try everything by Cocoon!

SK
06/27/2023
Sandra K.
Canada Canada

Petal purity milk cleanser, Nordic Boost Hydrating Serum, Roses Cheeks Facial Cream, Eyewaken Eye Cream

excellent. Love these products.

SP
06/23/2023
Sequoia P.
Canada Canada

Great product. Keeps my skin clean, healthy looking and hydrated. Feels and smells great. Would highly recommend it.

ED
06/23/2023
Eleanor D.
Canada Canada

Wonderful cleanser

I love this cleanser and have used it for few years now. It is gentle and nourishing, and the smell is wonderful.

SL
06/07/2023
Sharon L.
Canada Canada

Excellent

Love it! A great way to start and end the day! I am 71 and have been enjoying all Caccoon products

A Cocoon Apothecary Customer
CH
04/10/2023
Chantal H.

Can't live without it

I literally drove an hour out of my way to grab this on a work trip because I forgot my Cocoon products at home and WILL NOT use anything else on my face!